Nights Team Member

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Key Information

  • Location: Liverpool
  • Salary: £10.50 - £11
  • Hours: 37.50 (Regular 4-on 4 off)
About EPIC

EPIC is a dynamic, expanding hospitality business with operations spanning serviced apartments, apart-hotels, hotels and food and beverage operations. EPIC has a strategic growth plan to continue its expansion into other major cities in the UK, so it is an exciting time to be joining the team!

The Experience

Here at EPIC, we like to think we do things differently. We go the extra mile, work a little harder and reward that little bit better.

The EPIC Experience is embedded in what we do and applied across all our spectacular venues – from our accommodation, restaurants and bars. We set the same high standards for ourselves as we would expect to receive anywhere else – and then strive to go beyond that!

Does that sound like you?

EPIC is looking to hire a Night Team Member to work side-by-side with our Night Manager to help us deliver the EPIC experiences we’ve become accustomed to – across all areas of the EPIC family.

Duties & Responsibilities

Complete the Night Audit ensuring all banking is balanced, and the corresponding reports are completed and sent out to the appropriate managers.

Complete the credit report & handover to the morning Duty Manager any outstanding actions.

Prepare all daily reports and contribute to monthly reports and send out to necessary managers.

Prepare guest bills for next day, completing charges and routing to necessary accounts.

Complete Check ins and Check outs as necessary, ensuring exceptional customer service.

Deal with any complaints that arise during your shift to the best of your ability, handing over to the Duty

Ensure all public areas are clean, tidy and health and safety compliant.

Respond to guest requests.

This role will be a full time position, working variable shift patterns inc. weekends. Must be flexible and available to work any day of the week. Hours to be arranged on a weekly basis in conjunction with the needs of the business.

So why work for EPIC?

An industry competitive salary – subject to negotiation, dependant on experience.

We reward your hard work with EPIC Staff Adventures

Access to a 24-hour on-site gym

Free stay with EPIC after 3 months of service

An additional holiday each year for up to 5 years

Above all, successful applicants must be passionate! You must have a passion for your profession, a good knowledge of hospitality and previous experience as a Night Team Member. (SIA Badge preferred but not essential).

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